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Jack's Bouncy Qubes
Featured Game - Jack's Bouncy Qubes - Iik Games
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Help and Support

Frequently Asked Questions


Q. How do I purchase a game?
A. Here are the step by step instructions on downloading and purchasing the game:
  1. To download and try out the game for the free 60-minutes period, click on "Try Free" button.
  2. Save it to disc and follow the onscreen instructions on how to install it.
  3. Once you decided you would like to purchase the game, just click "Buy Now!" on the game menu. You can also click the "Buy Now!" on our game's page.
  4. Clicking the "Buy Now!" will open our secure order form. Note: you will need an internet connection to fulfill this step.
  5. Fill out our order form with the requested information.
  6. Once you have completed the purchase, you will receive an email confirming your purchase with your registration code. You should print AND save the receipt email, should you need to install the game in the future.
  7. Follow the instructions on the email to register and unlock the game!

Q. How can I pay for my game?
A. We use Plimus to handle all our credit card processing, so you can be rest assured that buying from us is 100% secure and safe. We offer you the most common international purchasing preferences, including credit and debit cards, checks, EFT, wire transfer, purchase orders much more!

Q. How long does it take to get the full version once I order online?
A. Most of the time it takes only a few minutes. After ordering you will receive an email with your registration key for the full version, no need of additional download!

Q. My game dose not start or crashes, what can I do?
A. The major crashes on games are caused by old or missing drivers, so to help you avoid this troubles we suggest you update your video drivers. Please contact your video card manufacturer to get your latest video and OpenGL drivers based upon what video card you have. The latest OpenGL drivers are typically automatically installed when you update your video card drivers.

Plus, is suggested to upgrade your DirectX drivers, as this may solve the problem, you can get the latest DirectX drivers from www.microsoft.com/directx

Contact Support


If still have any question feel free to contact us, we will do our best to serve you, or if you prefer you can email us to